Give staff the access they need, not the keys to everything.

Set up POS access around the work each person does. CleverPays helps configure user roles and reporting so managers can give the team useful tools without sharing every function across the business.

A manager setting staff permissions on a POS screen.

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Give each user a clear identity

Individual access helps distinguish who performed an action and makes it easier to change permissions when someone joins, changes roles or leaves.

We review the user options available in the selected POS and how managers will maintain them.

The Clover dashboard's Employees page, with roles and permissions, on a laptop.

Merchants on CleverPays

Rated 4.9 on Google

“Paddock gas station has seen incredible improvements since implementing the Pay@Pump solution from CleverPays. Our customers now enjoy the convenience of quick and secure payments right at the pump, and it’s boosted our efficiency and we saved a ton of money on our monthly payment processing costs.”

EricOwner, Paddock

User roles and reporting access managed on one screen.

Match permissions to responsibility

Cashiers, servers, supervisors and owners may need different functions. Decide who can issue refunds, change prices, view reports or manage users before the system goes live. The setup should reflect real responsibilities rather than giving everyone the same access for convenience.

Front-desk staff ringing up a sale on a mobile POS.

Separate POS access from other employee tools

Time tracking, scheduling, tips and payroll connections may involve different features or applications. We assess the tools your business needs and identify which provider handles each part. A POS staff account should not be mistaken for a complete HR or payroll system.

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A tip and commission report by staff member.

Make staff reporting useful

Reports can help managers understand activity recorded by the POS. We review which information is available, who needs it and how it should be interpreted alongside the work people actually do.

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A cafe owner going through a Clover Flex with a CleverPays specialist on launch day.

Train the role, not just the screen

A cashier needs to practise different tasks from a manager. We agree the handover around those roles and include the process for maintaining access after launch.

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Common questions

That depends on the software and account structure. We review the desired roles and site differences before configuring access.

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Reporting

Identify the reports and connections needed to understand sales, payment activity and deposits.

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Put staff access in order

Tell us about your team, the POS you use and which actions need clearer control.

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